EuroCasa (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website, https://www.eurocasa-th.com (the “Site”). By using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing/shipping details, company name (if applicable).
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Account Information: Login credentials, preferences, communication history.
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Transaction Information: Purchase details, payment information (processed securely via third-party providers).
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Technical Information: IP address, browser type, device information, cookies, and analytics data.
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Communications: Messages sent through our contact forms, email, or social media channels.
2. How We Use Your Information
We use your information to:
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Provide products, services, and customer support.
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Process payments and manage transactions.
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Improve website functionality, user experience, and services.
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Communicate marketing offers, promotions, and updates (where legally permitted).
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Comply with legal obligations under GDPR (Europe), CCPA/CPRA (USA – California), and PDPA (Thailand).
3. Legal Basis for Processing (GDPR Compliance)
For users located in the EU/EEA, we process personal data under the following legal bases:
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Contractual Necessity: To fulfill orders and provide requested services.
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Legitimate Interests: To improve our services and market relevant products.
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Consent: For email marketing and cookie tracking.
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Legal Obligation: To comply with tax, accounting, and regulatory requirements.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data only with:
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Service Providers: Payment processors, shipping companies, IT and hosting providers.
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Legal Authorities: If required by law, court order, or government request.
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Business Transfers: In case of a merger, acquisition, or sale of assets.
5. International Data Transfers
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EU/EEA Users: Data may be transferred outside Europe but only with adequate safeguards (e.g., Standard Contractual Clauses).
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Thailand Users: Transfers will comply with Thailand’s PDPA cross-border transfer requirements.
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US Users: Data may be stored on servers located in the United States or other jurisdictions.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Enhance website functionality.
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Analyze traffic and performance (Google Analytics or similar tools).
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Personalize user experience.
You may disable cookies in your browser settings, but this may affect site functionality.
7. Data Retention
We retain personal information only as long as necessary to:
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Provide services and fulfill transactions.
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Meet legal, tax, and compliance obligations.
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Resolve disputes and enforce agreements.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
Under GDPR (EU/EEA):
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Right to access, rectify, or erase your personal data.
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Right to restrict or object to processing.
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Right to data portability.
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Right to withdraw consent.
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Right to lodge a complaint with a supervisory authority.
Under CCPA/CPRA (California, USA):
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Right to know what personal information we collect and how it is used.
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Right to request deletion of your data.
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Right to opt out of the sale/sharing of personal data (we do not sell).
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Right to non-discrimination for exercising privacy rights.
Under Thailand PDPA:
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Right to access, correct, or delete personal data.
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Right to withdraw consent at any time.
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Right to object to or restrict processing.
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Right to data portability, subject to legal requirements.
To exercise these rights, contact us at: info@eurocasa-th.com
9. Data Security
We implement technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of online transmission or storage is 100% secure.
10. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect data from children. If we become aware of such data collection, we will delete it promptly.
11. Third-Party Links
Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
EuroCasa Co., Ltd.
Email: info@eurocasa-th.com
